General conditions Lex and the City® Your booking & your payment - The agreement is official for the traveller(s) when you have signed the registration form and sent it to us by letter or Internet. - Within seven days of receiving your registration, Lex and the City® will send you an invoice. Within ten days of receiving your invoice, you must transfer a down-payment of 30% (minimum: 75%) or the complete amount. - We should receive the complete travel amount at the latest 2 weeks before the date of Lex and the City®. After receiving the downpayment Lex and the City® is bounded. - If you register less than two weeks before the date of the event, we must receive the complete travel amount at one time as soon as you have received your invoice. - When you register within 2 weeks of the date of departure, pay the complete travel amount at one time by immediate payment. - When you think that the Lex and the City® invoice is wrong, it is obligatory to report this to Lex and the City®. We will then send a new invoice (also valid for reservations by telephone). If you neglect to make us aware of any problems with the invoice, you are obligated to pay the full amount indicated in it. - The person who books trips for a group is liable for the other registered persons. This means that the person booking the trip is responsible for reading these general conditions and all other information in the brochure and website carefully. - All costs of banktransfers of a booking have to be paid by the booker himself. Length, program, and modifications of the trip - The length of trip (in kilometers or miles) announced in the program is round-trip. The tours are based on the information available to us just before publishing. - It could be necessary to change the program in case of unforeseen circumstances such as mechanical problems, weather conditions, changed timetables, nature ramps/natural disasters, changements in local legislation concerning skating, political conflicts and cancelled nightskates. It is not possible to cancel or replace a trip when the nightskate has been called off or the character thereof has changed for reasons other than the normal cancellation conditions. - The tour manager reserves the right to change the original route, the Lex and the City® program, the daily agenda, hotel arrangements and transport. - You will hear from us immediately if the date of departure changes. If we have to cancel the tour due to unforeseen circumstances, we will do everything within our power to offer you a comparable tour. Insurance It is obligatory that you take out travel accident insurance. We advise you to take out cancellation insurance as well. It is possible to obtain insurance either from us directly or from another company. Lex and the City® is at your own risk Attention: You scoot at your own risk. Lex and the City® does not accept any responsibility for damage – no matter what kind of damage – resulting from scooting accidents. Lex and the City®’s liability for damage resulting from death or injury is limited or excluded by the valid international pacts. Lex and the City® does not accept either liability for damage with claim for compensation which rest on an insurance or government benefit. Minimum and maximum number of participants 9 persons. Modifications It is possible to send another person in your place. Call us as soon as possible so that we know who the other person is. Modification fee: € 13,50 per modification. If more than one modification is made at one time, the price remains the same.* *A cancellation is not a modification. Please see below for rules of cancellation. Cancellation by you We charge the following cancellation fees when you cancel the whole tour or some people on the tour: (whole cancellation/partly cancellation) Cancellation more than 4 weeks before the event: 25% of the amount Cancellation from 4 to 2 weeks before the event: 50% of the amount Cancellation from 2 to 1 week before the event: 75% of the amount Cancellation from 1 week or less before the event: 100% of the amount You are required to submit your cancellation by letter or E-mail. The weather In case of rain we provide rain poncho's. In case of dangerous weather (snow, thunderstorm) we cancel the tour and you get 100% remboursed. Accommodation If our hotels are not available, we reserve the right to offer you a comparable accommodation. If you are dissatisfied with the something Tell it directly to your skate tour manager. Do not wait until the trip is over because there is nothing that can be done about it anymore. Special wishes We try to comply with your wishes but we cannot make any guarantees.